Travel and Trip Cancellation & Interruption Insurance
Travel and Trip cancellation & interruption Insurance is mandatory. Expenses not associated with Industrias Solmar SA de CV cannot be claimed from Industrias Solmar SA de CV in any given scenario. Trip cancellation and interruption insurance needs to cover the trip costs and all expenses associated and not associated with Industrias Solmar SA de CV. Trip cancellation & interruption insurance needs to cover any expenses incurred if a trip needs to be cut short or canceled for any reasons. If guests fail to comply with the above in any way or the coverage is not enough to cover any of the above, guests cannot hold Industrias SolmarV, SA de CV , SolmarV LLC, and/ or any other affiliated entity free liable. Travel insurance can be purchased from us through DiveAssure, our preferred partner, by following this link.
Medical Dive Insurance policy
Diving in a remote place such as the Archipiélago de Revillagigedo, safe diving is critical. For the unlikely event of medical evacuation we require all our guests to have a dive insurance that covers unlimited scuba diving, treatment in the hyperbaric chamber and most importantly air evacuation. Boarding will be denied if our guests fail to show adequate proof of insurance coverage and no refund will be issued. Dive insurance can be purchased from us through DiveAssure, our preferred partner, by following this link.
It is our highest priority to ensure our guests have a smooth and enjoyable trip on our boats, however unforeseen changes or cancellations can occur. Given the above that all guests and clients are required to have medical and trip/travel insurance that covers all expenses associated and not associated with Industrias SolmarV, SA de C.V. and its affiliated entities, by the act of boarding any of the vessels operated by Industrias SolmarV, S.A de C.V. or its affiliated entities, guests and clients agree and accept that no refund or credit will be issued in the event of itinerary changes, weather changes, mechanical breakdown, governmental orders, port authority directions or any other factors by which the corresponding captain of the vessel or any representative of Industrias SolmarV, S.A. de C.V. cancels, shortens and changes any part or in total any trip, voyage or expedition.
Safety and Health is our main concern for our guests and crew. If deemed necessary, we can enforce boarding only with a negative test result. Changes of our pandemic policy may incur showing proof of vaccination or other necessary measurements.
All our guests are asked to complete their paperwork at least 30 days prior to the trip dates. To ensure our boat sails as planned we need to comply with the port authorities and turn in relevant information at least 1 day prior to the departure. Boarding may be refused if guests do not comply. Our team will ensure that paperwork is completed on time and assist if problems occur.
Special & Dietary Requests
We pride ourselves to cater to all dietary needs and requests. To guarantee specific dietary needs or special requests are met, they must be entered in the guest form at least 30 days prior to the trip. Please note that not all or specific products are available in Mexico, however we will do our best to cater to our guests needs and requests.
Enriched Air – Nitrox
We believe diving with Nitrox increases not just the dive experience with extended bottom time, but makes additional (repetitive) diving safer. Unlimited Nitrox is included in your trip costs. From November 2023 onwards all guests need to be Nitrox certified. For our guests not yet certified, we offer assistance with PADI e-learning and completion on board or offer the full course on board.
Over the last year fuel costs worldwide have increased dramatically. We, as a company, have held out as long as possible to not impose a fuel surcharge and have been absorbing the cost, while, the majority of liveaboards worldwide, have already imposed fuel surcharges. Therefore, on all trips beginning on Jan 1st, 2023, and thereafter, there will be a mandatory $200 USD fuel surcharge. This will need to be paid prior to your trip. Industrias Solmar SA de CV reserves the right to increase or decrease the amount in respect to unforeseen changes.
Marine Park Fees
The Marine Park Fees need to be paid prior to the trip and are subject to change. The amount is not set by Industrias Solmar SA de CV and may change at any given time by the authorities. The fee imposed is based on the number of days you are physically in the park. We are happy to assist our guests in applying for a waiver or discount, but cannot guarantee the request will be granted.
- 12l tanks with Nitrox fills
- All meals, snacks and beverages including beer and wine.
- Transfer from the host hotel to the vessel on the day of departure.
- IVA Tax
- Fuel Surcharge
- Marine Park Fees
- Accommodations before and/or after the trip
- Local transportation (besides host hotel transfer to vessel)
- Dive Insurance (mandatory)
- Travel and trip cancellation and interruption insurance (mandatory)
- Pandemic and Health Measurements
- Any requested extra services, courses, merchandise and special requests
- Crew Gratuities
Prior to any accepted reservation, Industrias Solmar SA de CV reserves the right to make changes to the above noted terms and conditions without notice.